Privacy Policy

Privacy Policy

At Durevix, we respect and protect our customers' privacy. Below, we explain how we collect, use, and safeguard your personal information.

1. Who We Are

Durevix is the data controller responsible for your personal information. By accessing and using this website, you agree to this Privacy Policy.

For any questions about data protection, you can reach us at: supportdurevix@gmail.com

2. Information We Collect

We collect information you provide directly (such as your name, email, shipping address, and payment details) as well as information collected automatically through cookies and similar technologies (such as browsing behavior and device information).

3. How We Use Your Information

Your personal information may be used to:

  • Process and fulfill orders placed on our online store.
  • Provide the services offered through our website.
  • Respond to inquiries, requests, or support issues.
  • Send marketing communications and promotions, where you've given consent.
  • Send newsletters and updates about our products and services.

4. Accuracy of Information

You are responsible for making sure the information you provide is accurate, current, and complete, and for notifying us of any changes.

5. Data Retention

We retain personal information for as long as we have an ongoing relationship with you, or until you request its deletion.

After that, information may be kept for the period required by law to address any potential legal obligations.

6. Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you.
  • Correct inaccurate information.
  • Request deletion of your information.
  • Limit or object to certain processing.
  • Request a copy of your data (data portability).
  • Opt out of the sale or sharing of personal information for targeted advertising, where applicable under U.S. state privacy laws.

To exercise any of these rights, email us at: supportdurevix@gmail.com. You can also visit our Your Privacy Choices page.

7. Data Security

Durevix takes reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, loss, or misuse.

That said, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The latest version will always be available on this page.

9. Third-Party Links

Our website may contain links to external sites. Durevix is not responsible for the privacy practices or content of those sites.

10. Contact Us

If you have any questions about this Privacy Policy, please write to us at: supportdurevix@gmail.com

SMS Marketing & Notifications

At Durevix, we value your privacy and the information you choose to share with us in connection with our SMS marketing program.

We use this information to send:

  • Order status notifications.
  • Abandoned cart reminders.
  • Promotions and exclusive offers.
  • Transactional messages related to your purchases.
  • Requests for reviews and feedback on our products.

Our website uses cookies to identify products added to your cart, even if checkout wasn't completed. This information may be used to send SMS reminders related to your abandoned cart.

You can opt out of SMS communications at any time by following the instructions included in each message you receive.